Contact address:

Carl Henkel GmbH
Löwengraben 15
​​​​​​​CH-6004 Luzern

Telehone: +41-41-412 12 26
Telephone Customer Service in Germany: + 49-9287- 9653025
email: [email protected]

Return adress in Germany:

Streiff & Helmold GmbH
Logistik & Versand / Retouren
Lager Carl Henkel
Carl-Giesecke-Straße  2
38112 Braunschweig

Quick contact via our e-mail form

Authorisised person to act in the comany´s name:
Karl Jürgen Henkel (Managing Director)

Commercial Register:

Registered company name: Carl Henkel GmbH
Company registry number: CH-100.4.791.714-2
Commercial Register office: Commercial Register of the Canton of Lucerne

Tax identification number Switzerland:
Tax identification number Germany:
EORI number: DE7995938

Person Responsible according to § 55 RStV:
Jürgen Henkel, Brändistrasse 18 c, CH-6048 Horw

Information on Online Despute Resolution: 
In the first quarter of 2016, the European Commission will be providing an internet platform for online dispute resolution ("ODR platform"). The ODR platform should function as a service for the extrajudicial settlement of disputes concerning contractual obligations from online purchase agreements. The ODR platform will be accessible via the following link:

This imprint also applies to our presence on Facebook, YouTube and Instagram.

Image and graphic creations by Sandra Fickelscherer (Produkt) und Ralph Gorges (Stills/Composing)  as well as pictures are from Fotolia (Adobe Stock) and have been acquired for unrestricted use. 

Liability for contents:
According to § 7 1 TMG, as a service provider we are responsible for our own contents on these pages under general laws. According to §§ 8 to 10 TMG, as a service provider we are, however, not required to monitor any transmitted or stored third party information, or to investigate circumstances that indicate illegal activity. Obligations to remove or block the usage of information under general laws remain unaffected by this. However, any liability in this respect is only possible from the time of knowledge of a specific infringement. Upon notification of such violations, we will remove the content immediately.

Liability for links:
Our site contains links to external websites, which we have no control over. Therefore we cannot accept any responsibility for its contents. Responsibility for the contents of linked pages always lies with the respective provider or operator. At the time of linking, the linked sites were checked for possible legal violations. There was no discernible illegal content at the time of linking. Constant monitoring of the linked pages, without concrete evidence of a violation, is unreasonable. Upon notification of legal violations, we will immediately remove such links.

The contents and works on these pages, which were created by the site operators, underlie German copyright law. Copying, editing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of its respective author or creator. Downloads and copies of these pages are permitted for private, non-commercial use only. For contents not created by the operator, the copyrights of third parties are respected. In particular any third party contents will be indicated accordingly. Should you still notice any copyright infringement, we would kindly ask you to inform us. Upon notification of legal violations we will remove the relevant content immediately.

Copyright: Carl Henkel GmbH 2017/2019


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