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Delivery information

Delivery information

Deliveries:

Deliveries are possible worldwide.

Packing stations:

Please note that your parcel may be too large to be placed in the Packstation - in this case, please provide a home address.

Average delivery times / Tracking:

Within Germany, DHL usually delivers one day after posting (our dispatch notification) from Monday to Saturday. We cannot influence the time of delivery - we also cannot make deliveries to a neighbour or to a neighbouring shop for liability reasons without giving a delivery address.

Our service provider DHL will send you a dispatch notification including a tracking code. You can track your package via the link provided in the email.

For shipments within the EU, please assume delivery times of approx. 4 working days from receipt of the shipment notification. You will receive an email with tracking code from our service provider DHL. In most cases you will be able to track the entire delivery - in individual cases unfortunately only up to the transfer to the German border.

For shipments outside the EU, please assume delivery times of approx. 2-3 weeks from receipt of the shipment notification. You will receive an email with tracking code from our service provider DHL. In most cases you can track the entire delivery - in individual cases unfortunately only up to the delivery to the German border.

Shipping costs:

The detailed list of shipping costs can be found here:  Shipping costs